2011 Active Enterprise Network Annual Conference: Bridging the Gap Between Agent and Customer

September 19, 2011

Filed under: 2011 Active Enterprise Network Annual Conference,Agent Training & Education,Conferences & Events,eBusiness

This year’s Active Enterprise Network Annual Conference will end the first day with sessions focusing on bridging the gap between Agent and Customer. The topics will focus on how agents can better use technology to personalize their interactions with their customers. Below is an overview of the topics that will be discussed.

Agent → Customer

Agent LifeCycle CRM: Tools for Connecting With Your Customers
Stephanie Streeter, Active Website’s ROI and LifeCycle Manager, will discuss best practices for utilizing Agent LifeCycle CRM during this session. In addition, Stephanie will reveal important tools on The Active Enterprise Platform that help to ensure customers are being taken care of and agents are converting as many leads as possible.

Speaker:
Stephanie Streeter
ROI and LifeCycle Manager
Active Website, LLC

(more…)

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Active Community: eBusiness–Where Do We Stand?

May 21, 2010

Filed under: Active Community,Agent Training & Education,Real Estate Technology,eBusiness

Happy Friday everyone! Today we’re continuing our discussion on eBusiness and the importance of establishing a solid foundation for managing online inquiries. In the video presentation below, I’ll be discussing the evolution we’ve seen over the years from developing an online presence and the concept of an online listing to the future of the industry.

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Active Community: Four Questions on eBusiness

May 7, 2010

Filed under: Active Community,Active Enterprise Network,Active Website,Four Questions,Real Estate Community,eBusiness

Welcome everyone to our latest session of Active Community. Today, we are excited to present a new series on Active Community called Four Questions. Periodically, we will be talking with people from the Active Website staff to discuss key points on the week’s session topic. In this episode, I am asking Jen Ibanez, our Senior Account Manager at Active Website, a series of questions pertaining to her experience with the Active Enterprise Network and establishing the foundation for an eBusiness strategy.

Jen came to Active Website three years ago and has really helped us grow Active’s eBusiness department. In our video below, Jen will go discuss her experience working with Enterprise clients and the struggles brokerages face as they begin the process of developing an effective eBusiness strategy. More importantly, Jen will explain the importance of eBusiness in today’s market and gives tips that every broker should consider when setting up a designated department. A successful strategy is not only about understanding why eBusiness is important, but knowing how to transform that strategy into results. Watch today’s video for more information.

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Are You Capturing Your Online Leads?

Things to Consider When Building Your eBusiness Department

Danberry Launches LifeCycle for Inquiry Management

By John Sable

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