Content is KING!

November 19, 2009

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At our conference this year, Tom Flanagan, Director of Information Technology at Residential Properties, spoke about the importance of unique and engaging content. According to Tom, last year 200 of the top Real Estate sites accounted for 95% of the real estate traffic online. Because of this, it’s crucial to find ways to set yourself apart from the competition.

By providing sticky material to our websites, we are able to enrich the user experience as well as improve our company’s SEO. Today, we’d like to showcase Residential Properties and a few of the ways they’re reaching customers through various platforms and reinforcing the importance of content.

Earlier this week we posted a blog discussing the need for telling a story in regards to our property listings. We showed a great example of how good writing can increase SEO and create an emotional connection with consumers. At Residential, they’re taking this a step further. Below is a video posted on YouTube that provides a great description of not only the property listing, but the community as well.

Yet another way Residential is providing content to consumers is by hosting a radio talk show called, Real Estate Insight. Every Sunday morning at 10am Eastern Standard Time Sally Lapides and her team discuss today’s hottest real estate topics. By going to their website, you can listen to the live show or catch a past airing in the archives section on Podcast. This not only allows users to hear more about the world of real estate, but is another way Residential can keep people on their site. You can also find a more in-depth discussion on the show’s blog, www.realestateinsight.com.

Finally, we’d like to mention what Residential is doing to get the entire company involved in the process. Every Season, they hold an internal photo contest and everyone in the company is encouraged to submit a photo they have taken of the community. The winning photos are then displayed on their homepage slide show as well as the blog. Your blog is a great publishing platform and is a vital way to engage your consumer. Click here to see this year’s spring winners.

So take these examples as advice for advancing your company’s website. Social networking, blogging, and contests allow for dialogue with the consumers and are just a few of the ways you can reach them. The longer you keep a user’s attention, the better your odds that they’ll remember you!

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Finding Ways to Connect to Our Customers

November 4, 2009

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We’d like to spotlight Enterprise Network Member Residential Properties out of Rhode Island in today’s blog. Residential Properties entered a video into the 2009 REALTOR Party Video Contest on YouTube in an effort to extend the $8,000 First Time Home Buyer Tax Credit.

This video features a first time homebuyer and single mom, Andrea Larocque, and Kathy Vaillancourt from Residential’s Narragansett office. With the tax credit, Andrea, who struggled to get out of debt after putting herself through school to become a radiology technician, was able to purchase a home for her and her nine-year-old son, Isaiah.

This is an inspiring video that tells a story about the importance of our customers. It’s about the emotional connection- what can we do to showcase our efforts in putting the customer first? Videos, blogs, and social networking sites can all be used to our advantage. With so many avenues for reaching out to people, we need to start finding new ways to utilize these great opportunities. Residential’s video didn’t take any expensive equipment to accomplish this task, just the desire to use these great resources to meet the needs of their customers. Follow Residential’s blog by clicking here.

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Using Video in Social Networking

June 16, 2009

Filed under: Social Networking,Video
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Video on your website and blog has many great benefits. Video allows you to communicate more effectively compared to reading pages of information. Video is also more personable and allows for the human connection.

While we were in Chicago last week John Sable and I sat down with John D’ Ambrogio of Rubloff to film a couple of short interviews. They are only 30 – 60 seconds each. But take a look at how simple a quick video can get you interested in learning more about an idea like relocation trends. (more…)

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Innovative Open House- Online

June 8, 2009

Filed under: Social Networking,Video
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On the Denver news last week was a report about a local realtor that was using online tactics to sell real estate. Dan Polimino with Fuller Sotheby’s hosted an open house event in April that successfully had 400 prospective buyers tour a single open house, as well as 1,500 tune in online. The home sold. Last weekend he hosted a similar event, only this time featured 6 homes. And sure enough sold one too. (more…)

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Some Fun TV Technology

April 15, 2009

Filed under: Usability,Video
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While playing around on the Internet I came across some cool technology that is being developed by Hitachi. They have created a TV that is gesture controlled. That’s right – no need for a remote any more! Just wave your hands and control your TV. They recently showed it off in January at a the Consumer Electronics Show in Las Vegas. I found this video on YouTube of a demonstrator showing off the capabilities of this development. Take a look below:

Say we apply it to Real Estate – maybe something like this could be used in a boardroom to view and show properties to a potential home buyer? You could simply flip through potential houses and be able to pull up pictures, watch videos and more.

What do you think? Would you use this technology or does it simply take technology too far?

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